Support

IT Support (Remote)

Preferable Location(s): Chennai, India
Work Type: Full Time

About Us

FULL Creative is a Portland-based product company with offices in India (Chennai), the United Kingdom (Edinburgh) and Canada (Toronto). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission, to create a world that empowers people to work Anywhere. FULL Creative brings together engineers, artists, analysts, product experts, account managers, sales executives, and marketers to build a future where Work is what you do, not where you do it.

FULL Creative Mission

FULL Creative's mission is to change how the world works. Ideas are not bound by place or time, and their implementation shouldn't be either. We are building towards a future when people can contribute free from limitations. We see the potential for a more inclusive, more competitive model where outputs trump inputs.

We believe people should be able to work and learn together whether they're across the table or across the world. In the conference room of your office building, on a commuter train, or sitting inside a sidewalk café, we empower people to communicate, collaborate, and produce. We don't just want to change the world, we want to improve it through solutions that scale, empower and disrupt expectations.

Your Roles & Responsibilities

  • Test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
  • Install software applications necessary for employees to perform their roles and responsibilities.
  • Manage and monitor all installed systems and infrastructure.
  • Diagnose, resolve and document technical issues.
  • Write and maintain custom scripts to increase system efficiency and toward automation.
  • Providing support for MAC and PC and following protocols set in place for installing software.
  • Provide Helpdesk and Remote Desktop support.

Your Skills

  • Knowledge of computer hardware, operating systems, and networking.
  • Demonstrate a passion to learn and share the latest trends in technology.
  • Exhibit the qualities of a quick learner in an agile-start-up environment.
  • Possess strong oral and written skills.
  • Should be willing to work in the night shift.
  • Should have experience between 0 to 2 years.

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